Frequently Asked Questions

Everything you need to know about shopping with Amazon Flex

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy for apparel?

We offer a 30-day return policy on all fashion items. Products must be unworn, unwashed, and have the original tags attached to qualify for a full refund.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different designers and collections.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my package in real-time?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress until it reaches your door.

Are the colors of the clothes accurate on the website?

We strive to display product colors as accurately as possible. however, due to monitor settings and lighting conditions, slight variations may occur.